How Do I Create an Account Within AMP?
If you purchased the instadose devices you will use the username and password you created during the purchase process.
How Do I Assign an Instadose™ to a User?
Do NOT connect an instadose device to your computer until after you have installed the instadose driver. The driver will be downloaded during the registration process. Each device must be activated by completing the four step registration process during which devices can be assigned to users. Users are assigned a username and temporary password. Users will be prompted to change the password the first time logging into AMP.
Users must also download the instadose driver before connecting the device to their computer system. If the driver is not installed on the system
the following message will appear on the homepage “First time using this computer?
Download the driver- process may take up to 15 minutes
Can Someone Else Obtain a Reading from My Device?
No, each device has a unique serial number embedded into the device. Once the device is registered to an individual, that device is associated with that wearer. To obtain a dose reading from the device you must login to AMP (Account Management Program). Unless you have the username and password associated with that device you will not have access.
How Long Can I Keep an Instadose Device?
Unlike other x-ray badges on the market that need to be returned for processing to obtain dose levels, the technology behind instadose allows users to perform their own dose reading via the internet eliminating the need to return the device for processing.
Do I Need a Control Dosimeter?
No, a control badge is used to subtract background radiation exposure during transit and while the badge is stored at the customer's facility. This exposure is accounted for and removed through the proprietary algorithm deployed by instadose.
What If I Forget My Password?
Simply click "AMP My Account Login" and then click "Forgot Password" and a temporary password will be sent to you. Alternatively you may email customer support at:
info@quantumbadges.com
How Do I Know My Device Is Working?
Every time the device is plugged into the USB port a self diagnostic is run on the device and any errors that are detected will be reported to the user.
How Often Should I Read My Instadose?
As part of a good “As Low As Reasonably Achievable” (ALARA) program, it is recommended devices be read once a week. Using the principles of ALARA means doing everything you can to minimize the affects of radiation to yourself and your patients.
Do I need to install any special software?
No, but your computer must have a USB port or a dongle if you are using a MacAir to perform readings.
What address do I send payment to?
For customers paying via a Purchase Order, orders will be shipped after payment is processed.
Please remit payment to:
2652 McGaw Avenue
Irvine, CA 92614
Are there system requirements for instadose to work properly on my computer?
Yes, you must have NET Framework 2.0 installed on your system.
The following operating systems and browsers are supported:
Operating systems:
Windows 98 SE
Windows 2000
Windows XP
Windows vista
MAC OS 10.3 - 10.5.4
Browsers:
IE6 with SP1
IE7
Firefox 3
Safari 3 and 4
System Requirements